LEGAL NOTICE • IMPRINT & PRIVACY POLICY

 

PART I: IMPRINT (PROVIDER IDENTIFICATION)

 

Mandatory information according to Italian law (Art. 2250 Codice) Civil , Legislative Decree No. 70/2003 implementing EU Directive 2000/31/EC on electronic commerce) and the applicable EU transparency regulations .

 

Company name ALCHEWAT of Lorenz Puff (sole proprietorship / Ditta Individuale)

Owner & Responsible Party: Lorenz Puff

Registered office & main address: Telser Galerie 11/3, I-39100 Bolzano (BZ), South Tyrol, Italy

VAT ID ( VAT No. ) / Partita IVA IT 02662320213 Tax number / Codice Fiscale IT 02662320213

Chamber of Commerce registration (REA / VWV) Bolzano Chamber of Commerce and Industry – No. BZ-195121

ATECO Classification / Activity Codes 28.99.99 (Manufacture of other machinery for specific purposes n.a.c. ) 74.90.93 (Other freelance, scientific and technical activities n.a.c. ) Certified Email (PEC / Posta Electronics Certificata ) lorenz-puff@mypec.eu

Recipient code (Electronic Invoicing Code / SDI) SUBM70N

Contact and communication Telephone: +39 347 078 8923 E-mail: info@alchewat.com

Websites: www.alchewat.com

 

Other company locations & contact persons

Showroom & Customer Service

Wangergasse / Via dei Vanga 14 I-39100 Bolzano (BZ), South Tyrol, Italy Email: sales@alchewat.com

Goods Receiving & Delivery

Ebner Technology KG – Dept. ALCHEWAT Way of the Cross / Via Crocevia 39

I-39057 Eppan an der Weinstraße (BZ), Italy Email: news@alchewat.com

 

Legal Notice & Disclaimer

 

1. Liability for content

The content of our website has been created with the utmost care. However, ALCHEWAT, owned by Lorenz Puff, cannot guarantee the accuracy, completeness, or timeliness of the content. As a service provider , we are responsible for our own content on these pages in accordance with general legal provisions under Italian law and EU directives. However, we are not obligated to monitor transmitted or stored information from third parties or to investigate circumstances that indicate illegal activity.

 

2. Liability for links (external links)

Our website contains links to external websites of third parties, over whose content we have no control. Therefore, we cannot assume any liability for this external content. The respective provider or operator of the linked pages is always responsible for their content. At the time the links were created, the linked pages were checked for possible legal violations; no illegal content was found. However, continuous monitoring of the content of linked pages is not reasonable without concrete evidence of a legal violation. Upon notification of legal violations, we will remove such links immediately.

The following applies to all links on the website: We hereby expressly declare that we have no influence whatsoever on the design and content of the pages to which we have set a link. ALCHEWAT by Lorenz Puff hereby expressly distances itself from all content on all linked sites and does not adopt their content as its own.

 

3. Copyright and Intellectual Property

The content, designs, logos, texts, graphics, and works created by the website operators on these websites are subject to Italian and international copyright law and intellectual property protection. Reproduction, modification, distribution, and any form of exploitation beyond the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this page are permitted only for private, non-commercial use.

 

4. Online Dispute Resolution (ODR) & Consumer Arbitration

The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://consumer-redress.ec.europa.eu/. Consumers have the option of using this platform to resolve their disputes. We are neither obligated nor generally willing to participate in dispute resolution proceedings before a consumer arbitration board; however, we always review individual concerns directly in the interest of finding an amicable solution.

 

5. Important Notice regarding Wellness and Frequency Systems (No Health/Healing Claims)

The products, frequency-resonance systems, and water structuring methods presented on this website are intended solely for general well-being and wellness purposes. They expressly do not constitute medical devices within the meaning of applicable medical device legislation. The descriptions and statements provided do not constitute a promise of healing or cure in a medical or therapeutic sense, nor do they in any way replace diagnosis, consultation, or treatment by a licensed physician, medical practitioner, or certified therapist.

 

PART II: DATA PROTECTION DECLARATION (PRIVACY POLICY)

Information pursuant to Articles 13 and 14 of the EU General Data Protection Regulation (GDPR / EU 2016/679) and the Italian Data Protection Code ( Legislative Decree No. 196/2003 as amended by Legislative Decree No. 101/2018).

 

1. Data Controller

The controller responsible for the processing of personal data on this website is:

ALCHEWAT by Lorenz Puff, Telser Galerie 11/3, I-39100 Bolzano (BZ), South Tyrol, Italy | Phone: +39 347 078 8923 | Email: info@alchewat.com | Certified PEC: lorenz-puff@mypec.eu

 

2. General principles of data processing

We process your personal data in strict compliance with the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity and confidentiality (Art. 5 GDPR).

 

3. Categories of processed data, purposes and legal bases

 

3.1 Server log files / navigation data

When you access our website, the servers automatically collect information that your browser transmits to us. This includes:

  • P-address of the accessing computer/device
  • Date and time of access
  • Name and URL of the retrieved file / subpage
  • Amount of data transferred and access status (HTTP status code)
  • Browser type, operating system and name of your internet access provider.
  • Referrer URL (the previously visited page)

Purpose: To ensure smooth connection setup, system security, and technical administration.

Legal basis: Legitimate interest of the controller (Art. 6 para. 1 lit. f GDPR).

 

3.2 Contacting Us (Email, Telephone, Contact Form)

When you contact us by email or telephone, the data you provide (e.g., name, email address, telephone number, content of your inquiry) will be stored in order to answer your questions and process any follow-up questions. Purpose: Processing customer inquiries and preparing quotations. Legal basis: Performance of pre-contractual measures or fulfillment of a contract (Art. 6 para. 1 lit. b GDPR) or our legitimate interest in processing inquiries (Art. 6 para. 1 lit. f GDPR). 3.3 Processing Customer Orders, Deliveries, and Invoicing For the execution of purchase agreements, services, and for legally required electronic invoicing ( Fatturazione ). In accordance with Italian tax law (Elettronica ), we process master data, contact data, order data, tax identification numbers/VAT numbers, and payment data. The legal basis for this processing is the performance of a contract (Art. 6 para. 1 lit. b GDPR) and compliance with legal and tax obligations (Art. 6 para. 1 lit. c GDPR in conjunction with Art. 2220 Codice) . Civil and Italian tax laws).

 

4. Recipients of data & data processors

Within our company, only those individuals who need access to your data to fulfill our contractual and legal obligations will have access to it. Data will only be shared with third parties in accordance with legal regulations.

  • IT service providers & web hosting providers: For the provision and security of our online infrastructure.
  • Tax advisors, accountants & banks: For fulfilling commercial and tax obligations and processing payments.
  • Tax authorities & public bodies: (e.g. Agenzia delle Entrate) for the transmission of electronic invoices via the SDi system.
  • Logistics and transport companies: For the delivery of ordered goods.

All service providers we commission who process personal data are contractually obligated as data processors in accordance with Art. 28 GDPR.

 

5. Data transfer to third countries

Personal data is generally not transferred to countries outside the European Union (EU) or the European Economic Area (EEA), unless this is necessary for the performance of a contract or you have given your explicit consent. Should a transfer take place, we ensure that appropriate safeguards are in place in accordance with Articles 44 et seq. of the GDPR (e.g., EU Standard Contractual Clauses or adequacy decisions such as the EU-US Data Privacy Framework).

 

6. Storage period and deletion

We only store personal data for as long as is necessary to achieve the respective purpose or as required by statutory retention periods:

  • Server log files : To ensure security, these are automatically deleted or anonymized after a maximum of 7 to 14 days.
  • Inquiries & Correspondence: These will be deleted after final processing, unless legal retention obligations apply.
  • Contract and accounting documents: These are processed in accordance with Italian commercial and tax law (Art. 2220 Codice). Civile ) for at least 10 years.

 

7. Use of cookies and tracking technologies

Our website uses cookies. Cookies are small text files that are stored on your device.

  • Technically necessary cookies: Required for the operation and basic functionality of the website. Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest).
  • Analytics and advertising cookies: These are used to statistically analyze website usage in order to optimize our services. Such cookies are only set after you have given your explicit consent (Art. 6 para. 1 lit. a GDPR) via our cookie banner. You can adjust or withdraw your consent at any time using the cookie settings tool in the footer of our website.

 

8. Rights of the data subject (Your rights under the GDPR)

As a data subject, you have the following rights against the controller in accordance with Chapter III of the GDPR:

  • Right of access (Art. 15 GDPR): The right to request confirmation as to whether personal data are being processed, and to obtain information about this data.
  • Right to rectification (Art. 16 GDPR): The right to request the immediate rectification of inaccurate data or the completion of incomplete data.
  • Right to erasure / "right to be forgotten " (Art. 17 GDPR): The right to have your data erased, provided that no legal retention obligations prevent this.
  • Right to restriction of processing (Art. 18 GDPR): The right to request the restriction of processing under certain conditions.
  • Right to data portability (Art. 20 GDPR): The right to receive your provided data in a structured, commonly used and machine-readable format.
  • Right to object (Art. 21 GDPR): The right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you.
  • Withdrawal of consent (Art. 7 para. 3 GDPR): You have the right to withdraw your consent at any time with effect for the future.
  • Exercising your rights: To exercise your rights, please contact us informally by email at info@alchewat.com or by certified email (PEC) at lorenz-puff@mypec.eu.

Provided you have given your consent via our cookie banner (Art. 6(1)(a) GDPR), we use analytics and marketing services provided by Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) on our website, including Google Analytics and tracking functions for ad optimization. Google also processes data (such as IP address and browsing behavior) on our behalf. Any data transfer to parent companies in the USA is carried out on the basis of the EU-U.S. Data Privacy Framework and the EU Standard Contractual Clauses.

 

9. Right to lodge a complaint with the supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a competent data protection supervisory authority. In Italy, this is:

 

Garante per la protezione dei data personali 

Piazza Venezia n. 11, 00187 Roma (RM), Italia 

Telephone: +39 06.696771 | Email: protocollo@gpdp.it | PEC: protocollo@pec.gpdp.it 

Website: www.garanteprivacy.it

 

10. Protection of minors 

Our website is generally intended for people over 18 years of age. People under 16 years of age should not transmit any personal data to us without the consent of their parents or guardians.

 

11. Updates and changes to this privacy policy 

This privacy policy is currently valid (as of August 2026). Due to the ongoing development of our website and services, or due to changes in legal or regulatory requirements, it may become necessary to revise this policy. The most current version can be accessed on our website at any time.

  

Language & Legal Precedence Clause:

The company is headquartered in the Autonomous Province of Bolzano – South Tyrol (Italy) and exercises its right to use the German language pursuant to the provisions of the Special Statute for Trentino-South Tyrol (D.P.R. of August 31, 1972, No. 670) and the relative implementation norms governing the use of official languages (in particular D.P.R. of July 15, 1988, No. 574 and D.P.R. of July 28, 1992, No. 438) as its official and binding transactional language. The Italian and English versions of this document are non-binding translations provided for informational purposes only. In the event of any discrepancies, contradictions, or disputes, the original German version shall solely prevail and be legally binding.