For information about our terms & conditions, see the original german legal notices page.


Legal notice, privacy, information about cookies


Responsible for implementation and content:

ALCHEWAT by Lorenz Puff

Telser Galerie 11/3, I-39100 Bozen, South-Tyrol, Europe

Email: – Web:

VAT/PIVA: IT-02662320213


The following applies to all links on the website:

We hereby expressly declare that we have no influence whatsoever on the design and content of the pages to which we have set a link.

ALCHEWAT by Lorenz Puff hereby expressly distances itself from all content on all linked sites and does not adopt their content as its own.


Privacy policy

Protection of your privacy
The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the EU General Data Protection Regulation No. 679/2016.
This Privacy Policy is designed to answer your questions about the source and type of information we collect, how it is used, shared with third parties, and how we ensure confidentiality and security. You can correct your information and restrict its disclosure to third parties. ALCHEWAT by Lorenz Puff reserves the right to change this privacy policy at any time without notice. If we change or update our privacy policy, the revised version will be posted here. All changes apply to any data collected by ALCHEWATby Lorenz Puff including those previously collected.


about us
ALCHEWAT by Lorenz Puff is based in: Telser Galerie 11/3, I-39100 Bozen, South Tyrol, Europe

data and data collection
We may obtain your personal data from:
– you, if you voluntarily provide it to us
– When visiting our websites and exchanging data with your browser
– Other sources related to the fulfillment of your needs and services

The personal information we collect through these sources includes:
– Name, addresses and telephone numbers
– E-mail addresses, fax numbers
– Necessary information to support the services


Collected Data
In addition to collecting your personal information when you visit our websites, we may collect other information such as your browser type, the operating system you are using, the name of your Internet service provider and the pages visited on the websites. ALCHEWAT by Lorenz Puff obtains this information through the use of technologies, including cookies, to improve the functionality and usability of our websites and to better tailor them to the needs of our visitors. None of the information collected personally identifies you. They are only used for the overall evaluation of website activities. For example, we want to know how much time the average visitor spends on our websites or which pages or features get the most attention.

Exceptions to this Privacy Policy
– Company data (unless it also concerns an identifiable person).
– Other websites accessed via a link on our websites. In this case, the privacy policy of the owner of the linked website applies.




Our Websites contain links to other Websites. Please note that we are not responsible for the content or the privacy practices of such websites. We encourage you to read the privacy statements of all websites that collect information from you. The ALCHEWAT by Lorenz Puff privacy policy applies solely to data collected by ALCHEWAT by Lorenz Puff.

Notice to or relating to children under the age of 16
If you are under the age of 16, you should not provide any personally identifiable information (such as your last name, home address or email address) to ALCHEWAT by Lorenz Puff without the knowledge and permission of your parent or legal guardian . If ALCHEWAT by Lorenz Puff discovers that you are under the age of 16, ALCHEWAT by Lorenz Puff will not collect any personally identifiable information about you without verifiable consent from your parent or guardian, except where permitted by law save or use. This may mean that you cannot use some functions of the website without this demonstrable consent.

Use of Your Data
We use your personal information to help our business provide you with information, products and services.

Disclosure of your personal information
We do not and do not intend to sell your name or other personally identifiable information to third parties. From time to time we may engage third parties to process data on our behalf, and your personal information may be shared with those third parties. However, ALCHEWAT by Lorenz Puff requires that these third parties comply with the data protection guidelines of ALCHEWAT by Lorenz Puff when using and/or processing this information. We may share anonymous and non-personal information about all of our users with third parties.



Use of cookies and similar technologies by ALCHEWAT by Lorenz Puff
ALCHEWAT by Lorenz Puff uses cookies, tags and other such technologies to collect confidential data related to general website usage so that we can improve your customer experience on our websites. These cookies are not designed to identify you personally. The data they collect is only used to improve navigation, enrich content and ensure that our websites continue to meet the needs of our users. These cookies are not used for advertising purposes. You can surf the websites of ALCHEWAT by Lorenz Puff without accepting cookies.

Data collected about you and its transfer to third parties
You can find out at any time what personal data we have, what it is used for and with whom it has been passed on. We will do our best to provide you with the necessary information within a reasonable time. If we are unable to comply with your request, you will be informed accordingly.



Storage of your personal data
We only store your personal data for as long as we need it to be able to offer you services and to comply with legal regulations. If we no longer need the data, they will either be deleted or made anonymous.

Security precautions to protect your personal information
We have taken appropriate measures and installed devices to protect the security and confidentiality of your data. We regularly review and improve these measures to ensure that every reasonable and technically possible protection of your data is guaranteed at that time.

If you have any questions, concerns or complaints regarding your privacy
If you have any questions, concerns or complaints regarding the way your personal information is collected or used by ALCHEWAT by Lorenz Puff, please contact the Data Protection Officer at:
ALCHEWAT by Lorenz Puff, Telser Galerie 11/3, I-39100 Bozen, South Tyrol, Europe,

Any request or concern regarding personal information will be processed and acknowledged as soon as possible



Payment / Shipping


In the case of delivery with a forwarding agent, payment is made either by PayPal or as advance payment by bank transfer.

After placing your order, please transfer the invoice amount to one of the following accounts:

Lorenz Puff

Südtiroler Volksbank Gen.aA

IT93 D058 5611 6020 5157 1194 004


Reason for payment:
Order number: this can be found in the e-mail confirming the order

After your payment has been credited to our account, the goods you have ordered will be shipped (if in stock) or, if necessary, made available for collection.


Pay easily, securely and quickly with PayPal! (also without PayPal account)

It is sufficient to provide your e-mail address and your credit card for payment. From now on you can pay for your purchases from us easily, quickly and securely online with PayPal. For this payment method we currently charge 2% of the shopping cart. PayPal guarantees the protection of your payment information (e.g. credit card number). Even if you do not yet have a PayPal account, it is sufficient to provide your e-mail address and your credit card for payment.

Free shipping within the European Union

Collection from the pick-up point
No handling fee will be charged for orders to be collected from a pick-up point or in a shop other than where the goods were ordered.


Due to legal regulations we would like to give the following information:
The technologies presented here (such as, for example, multi-resonance therapy, biophysical information therapy, bio-resonance therapy) do not always correspond to western school-scientific views and doctrines. Not all effects and effects of our products are scientifically recognized.
We produce our systems in handcrafted construction, inspired by the "Research report of the Federal Ministry for Economic Cooperation and Development - Report E 5001-15" on the activation of natural resource regeneration and biological processes.
The use of ALCHEWAT products does not replace medical therapy and does not replace the consultation of a doctor or naturopath.


Online Dispute Resolution